Merry Maids of Metro Halifax
902-435-9500
Careers
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Career Opportunities

Positions Available

Quality Assurance Representative

Are you searching for a rewarding career where you can apply your impeccable customer service skills? If you've got an eye for detail and a knack for problem solving, the Quality Assurance Representative position could be the opportunity you've been looking for.

Merry Maids is seeking a Quality Assurance Representative to monitor and maintain our brand standards and service levels. Working for Merry Maids, the Quality Assurance Representative will monitor Merry Maids cleaning teams to ensure that cleanings are consistently completed to Merry Maids' exacting standards. The successful applicant will also handle client calls, inquiries and complaints with a focus on providing excellent customer service.

Primary responsibilities:
  • Follow up with clients to ensure service requirements are met
  • Conduct thorough in-home quality inspections
  • Build and maintain relationships with clients
  • General office administration duties as required
Minimum requirements:
  • Prior professional cleaning experience
  • Police clearance required
  • Reliable and detail-oriented
  • Able to work independently and as part of a team
  • Friendly and approachable demeanour
  • Able to provide constructive criticism in a positive way
  • High school diploma or GED
  • Valid driver's licence, reliable transportation and liability insurance
Why Work with Merry Maids?
  • Monday to Friday (flexible hours)
  • No weekends or night shifts required
  • Weekly paycheque
  • Paid training
  • Paid mileage
  • Fun, friendly atmosphere
  • Paid vacation time and holidays
  • Career advancement opportunities



Merry Maids is an equal opportunity/affirmative action employer.